1. Resize
an existing volume and create a simple volume (By using diskpart.exe in the C:
drive). 2. Use the Check Disk utility in the C: drive. 3. Use the Disk Cleanup
utility in the C: drive. 4. Defragment the C: drive. Task 1. Resize an existing
volume and create a simple volume (By using diskpart.exe in the C: drive). To
create an exisiting volume and creating a simple a volume in the C: drive by
using diskpart.exe. 1. Ensure thet the Start screen is displayed. 2. Press the
Windows+C keys. The charms bar is displayed. 3. Click Search. the Search charm
is displayed. 4. Type Command prompt, and then press the Enter key. The
Administrator: Command Prompt window is displayed. 5. Type diskpart, and then
press the Enter key. Afer a few moments, the DISKPART>prompt is displayed.
6. Type list disk, and then press the Enter key. 7. Type select disk 0, and
then press the Enter key. the disk 0 is now the selected disk message is
displayed. 8. Type list partition, and then press the Enter key. You will
notice that twopartitions are listed. 9. Type select partition 2, and then
press the Enter key. the Partition 2 is now the selected partition text is
displayed. 10. type shrink desired= 30000, and then press the Enter key. The
DiskPart successfully shrunk the volume by: 29 GB text is displayed. 11. Type
list partition primary size=30000, and then press the Enter key. the DiskPart
successfully in creating the specified partition text is displayed. 12. Type
list partition, and then press the Enter key. You will notice that three
Partitions are listed. 13. Type formet fs=ntfs label = Simplel quick, and then
the Enter key. After a few moments. The DiskPart successfully formatted volume
massage is displayed. 14. Type Assign, and then press the Enter key. The
simplel (F:) window is displayed. 15. Switch to the Simplel (F:) window. you
will notice that the simplel (F:) drive is successfully created. 16. Close the
Simplel (F:) window. 17. Type exit in the Administrator: Command Prompt window,
and press the Enter key. Task 2. Using the Check Disk Utility in the C: Drive
To use the Check Disk utility in the C: drive, you need to perform the
following dteps: 1. Ensure that the command prompt window is open and active.
2. Type compmgmt.msc, and then press the Enter key. the computer Management
window is displayed. 3. select Disk Management under the Storage node in the
left pane. the Initilize Disk dialog box is displayed. 4. Click the Cancel
button. The Computer Management window is displayed. 5. Right-click (C:) under
the Volume column in the middle pane, and then select Properties. The Local
Disk(C:) Properties dialog box is displayed. 6. Click the Tools tab. 7. Click
the Check button under the Error checking section. The Error Checking (Local
Disk(C:)) dialog box is displayed. 8. Click the scan drive option. After a few
moments, the Error Checking (Local Disk (C:))message box is displayed alongg
with the you drive was successfully scanned message. 9. Click the close button.
the Local Disk (C:) Properties dialog box is displayed. Task 3. Using the Disk
Cleanup Utility in the C: Drive To use the Disk Cleanup utility in the C:
Drive: You need to perform the following steps: 1. Click the General tab of the
Local Disk (C:) Properties dialog box. 2. Click the Disk Ceanup button After a
few moments the Disk Cleanup for (C:) dialog box is displayed. 3. select the
Temporary files check boxes under the File to delete section, and then click
the ok button. the Disk Cleanup dialog box is displayed. 4. Click the Delete
File button to permanently delete the selected files. After a few moments, the
Local Disk (C:) Properties dialog box is displayed. Task 4. Defragmenting the
C: Drive To defragment the C: drive, you need to perform the following steps:
1. Click the Tools tab of the Local Disk (C:) Properties dialog box. 2. Click
the Optimize button Drives button under the Optimize and defragment drive
section. The Optimize Drives window is displayed. 3. Ensure that the (C:)drive
is selected under the Drive column. 4. Click the Optimize button. After a few
moments, the OK (100% space efficiency) text is displayed under the Current
status column for C: drive. 5. Click the Cloce button. the Local Disk (C:)
Properties dialog box is displayed. 6. Click the OK button. the Computer
Management window is displayed. 7. Close the Computer Managemant window. 8.
Close the Command Prompt window.
1. Configure DNS using the hosts file.
2. Access DNS information using Windows PowerShell.
Task 1. Configure DNS using the hosts file.
To configure DNS using the hosts file, you need to erform the following tasks
1. Check the name resolution.
2. Configure and test the hosts file.
Task 1.1 Checking the name resolution
To check the name resolution, you need to perform the following steps:
1. Ensure that the Start screen is displayed.
2. Type Command Prompt, and then press the Enter Key. The Administrator:
Command Prompt window is displayed.
3. Type the ping patentserver command, and then press the Enter key. the ping request error message is displayed.
4. Type the exit command, and then press the Enter key. the Administrator:
Commans Prompt window is closed.
Task 1.2 Configuring and Testing the Hosts File
To configure and test the hosts file, you need to perfoem the following steps:
1. Press Windows+C keys. The charms bar is Displayed.
2. Select Start. The screen is Displayed.
3. Type C:\Windows\System32\Drivers\etc, and then press the Enter key. The etc window is displayed.
4. select the hosts file in the right pane.
5. Rght-click the hosts file, and then select the Open with optin. the How do you want to open this file pop-up
menu is displayed.
6. select the Notepad option. the hosts- noteped winsow is displayed.
7. press the Ctrl+Ent keys to reach at the and of file.
8. Type 172.16.0.10, and then press the Tab key.
9. Type patenserver, and then close the file. the Notepad dialog box is displayed.
10. click the Save button.
11. close the etc window.
12. Open the command prompt window.
13. Type the Ping Patentsever command, and then press the Enter key. The replies from 172.16.0.10 are displayed.
14. Type the exit command, and then the Enter key. The Administrator:
Command Prompt window is cloced.
Task 2. Accessing DNS information Using Windows PowerShell
To access DNS information using Windows PowerShell, you need to perform the following steps:
1. Press the windows key. the Start screen is displayed.
2. Start typing powerShell. The Windows PowerShell file is displayed in the Apps screen.
3. Click the Windows PowerShell tile. The Administrator: Windows PowerShell window is displayed.
4. Type the Get-Dnsclient cmdlet, and then press the Enter key. After some time, the details of
computer interface DNS are displaye.
5. Type the Get-DnsClientCache cmdlet, and then press the Enter key. you will notice that the entries of
cache are displayed.
6. Type the Get-DnsClintGlobalSetting cmdlet, and then press the Enter key. you will notice that the Global
DNS setting are displayed.
7. Type the Get-DnsClintServer Address cmdlet, and then press the Enter key. you will notice that the Global DNS setting
are displayed.
8. Type the Clear-DnsClientCache cmdlet, and then press the Enter key to clear the entries of the DNS cache.
9. Type the Get-DnsClintCache cmdlet, and then press the Enter key. you will notice that the entries of cache are displayed.
10. Type the exit command, and then press the Enter key.
2. Access DNS information using Windows PowerShell.
Task 1. Configure DNS using the hosts file.
To configure DNS using the hosts file, you need to erform the following tasks
1. Check the name resolution.
2. Configure and test the hosts file.
Task 1.1 Checking the name resolution
To check the name resolution, you need to perform the following steps:
1. Ensure that the Start screen is displayed.
2. Type Command Prompt, and then press the Enter Key. The Administrator:
Command Prompt window is displayed.
3. Type the ping patentserver command, and then press the Enter key. the ping request error message is displayed.
4. Type the exit command, and then press the Enter key. the Administrator:
Commans Prompt window is closed.
Task 1.2 Configuring and Testing the Hosts File
To configure and test the hosts file, you need to perfoem the following steps:
1. Press Windows+C keys. The charms bar is Displayed.
2. Select Start. The screen is Displayed.
3. Type C:\Windows\System32\Drivers\etc, and then press the Enter key. The etc window is displayed.
4. select the hosts file in the right pane.
5. Rght-click the hosts file, and then select the Open with optin. the How do you want to open this file pop-up
menu is displayed.
6. select the Notepad option. the hosts- noteped winsow is displayed.
7. press the Ctrl+Ent keys to reach at the and of file.
8. Type 172.16.0.10, and then press the Tab key.
9. Type patenserver, and then close the file. the Notepad dialog box is displayed.
10. click the Save button.
11. close the etc window.
12. Open the command prompt window.
13. Type the Ping Patentsever command, and then press the Enter key. The replies from 172.16.0.10 are displayed.
14. Type the exit command, and then the Enter key. The Administrator:
Command Prompt window is cloced.
Task 2. Accessing DNS information Using Windows PowerShell
To access DNS information using Windows PowerShell, you need to perform the following steps:
1. Press the windows key. the Start screen is displayed.
2. Start typing powerShell. The Windows PowerShell file is displayed in the Apps screen.
3. Click the Windows PowerShell tile. The Administrator: Windows PowerShell window is displayed.
4. Type the Get-Dnsclient cmdlet, and then press the Enter key. After some time, the details of
computer interface DNS are displaye.
5. Type the Get-DnsClientCache cmdlet, and then press the Enter key. you will notice that the entries of
cache are displayed.
6. Type the Get-DnsClintGlobalSetting cmdlet, and then press the Enter key. you will notice that the Global
DNS setting are displayed.
7. Type the Get-DnsClintServer Address cmdlet, and then press the Enter key. you will notice that the Global DNS setting
are displayed.
8. Type the Clear-DnsClientCache cmdlet, and then press the Enter key to clear the entries of the DNS cache.
9. Type the Get-DnsClintCache cmdlet, and then press the Enter key. you will notice that the entries of cache are displayed.
10. Type the exit command, and then press the Enter key.
2. TotalTech Corporation is a leading Finance company in the U.S. with
the head office in Sunnyvale. Currently, the company uses many customized
line-of-business applications to accomplish its dayto- day business operations.
The management of TotalTech wants to use the latest finance applications for
simplifying and improving the working of its employees. Now, to configure these
line-of-business applications on to the server, considerable space is required
in a dedicated partition. The server, on which the applications need to be
installed, has only one drive, C:. It has plenty of unused space, but is
running slow due to excessive creation and deletion of files and folders on its
C: drive. However, the server's storage capacity upgradation plan is not on the
cards of the company due to financial limitations. To cater to the preceding
requirements, the management has asked Jim, the Server Administrator, to
provide a solution. What should Jim do in such a situation? Experiment To
achieve the assigned task, Jim needs to perform the following tasks: Resize an
existing volume and create a simple volume (By using diskpart.exe in the C:
drive). Use the Check Disk utility in the C: drive. Use the Disk Cleanup
utility in the C: drive. Defragment the C: drive.
1. Resize an existing volume and create a simple volume (By using
diskpart.exe in the C: drive).
2. Use the Check Disk utility in the C: drive.
3. Use the Disk Cleanup utility in the C: drive.
4. Defragment the C: drive.
Task 1. Resize an existing volume and create a simple volume (By using diskpart.exe in the C: drive).
To create an exisiting volume and creating a simple a volume in the C: drive by using diskpart.exe.
1. Ensure thet the Start screen is displayed.
2. Press the Windows+C keys. The charms bar is displayed.
3. Click Search. the Search charm is displayed.
4. Type Command prompt, and then press the Enter key. The Administrator:
Command Prompt window is displayed.
5. Type diskpart, and then press the Enter key. Afer a few moments, the DISKPART>prompt is displayed.
6. Type list disk, and then press the Enter key.
7. Type select disk 0, and then press the Enter key. the disk 0 is now the selected disk message is displayed.
8. Type list partition, and then press the Enter key. You will notice that twopartitions are listed.
9. Type select partition 2, and then press the Enter key. the Partition 2 is now the selected partition text is displayed.
10. type shrink desired= 30000, and then press the Enter key. The DiskPart successfully shrunk the volume by: 29 GB text is displayed.
11. Type list partition primary size=30000, and then press the Enter key. the DiskPart successfully in creating the specified partition text is displayed.
12. Type list partition, and then press the Enter key. You will notice that three Partitions are listed.
13. Type formet fs=ntfs label = Simplel quick, and then the Enter key. After a few moments. The DiskPart successfully formatted volume massage is displayed.
14. Type Assign, and then press the Enter key. The simplel (F:) window is displayed.
15. Switch to the Simplel (F:) window. you will notice that the simplel (F:) drive is successfully created.
16. Close the Simplel (F:) window.
17. Type exit in the Administrator: Command Prompt window, and press the Enter key.
Task 2. Using the Check Disk Utility in the C: Drive
To use the Check Disk utility in the C: drive, you need to perform the following dteps:
1. Ensure that the command prompt window is open and active.
2. Type compmgmt.msc, and then press the Enter key. the computer Management window is displayed.
3. select Disk Management under the Storage node in the left pane. the Initilize Disk dialog box is displayed.
4. Click the Cancel button. The Computer Management window is displayed.
5. Right-click (C:) under the Volume column in the middle pane, and then select Properties. The Local Disk(C:) Properties
dialog box is displayed.
6. Click the Tools tab.
7. Click the Check button under the Error checking section. The Error Checking (Local Disk(C:)) dialog box is displayed.
8. Click the scan drive option. After a few moments, the Error Checking (Local Disk (C:))message box is displayed alongg
with the you drive was successfully scanned message.
9. Click the close button. the Local Disk (C:) Properties dialog box is displayed.
Task 3. Using the Disk Cleanup Utility in the C: Drive
To use the Disk Cleanup utility in the C: Drive: You need to perform the following steps:
1. Click the General tab of the Local Disk (C:) Properties dialog box.
2. Click the Disk Ceanup button After a few moments the Disk Cleanup for (C:) dialog box is displayed.
3. select the Temporary files check boxes under the File to delete section, and then click the ok button.
the Disk Cleanup dialog box is displayed.
4. Click the Delete File button to permanently delete the selected files. After a few moments, the Local Disk
(C:) Properties dialog box is displayed.
Task 4. Defragmenting the C: Drive
To defragment the C: drive, you need to perform the following steps:
1. Click the Tools tab of the Local Disk (C:) Properties dialog box.
2. Click the Optimize button Drives button under the Optimize and defragment drive section. The Optimize Drives window is displayed.
3. Ensure that the (C:)drive is selected under the Drive column.
4. Click the Optimize button. After a few moments, the OK (100% space efficiency) text is displayed under the Current status column for C: drive.
5. Click the Cloce button. the Local Disk (C:) Properties dialog box is displayed.
6. Click the OK button. the Computer Management window is displayed.
7. Close the Computer Managemant window.
8. Close the Command Prompt window.
2. Use the Check Disk utility in the C: drive.
3. Use the Disk Cleanup utility in the C: drive.
4. Defragment the C: drive.
Task 1. Resize an existing volume and create a simple volume (By using diskpart.exe in the C: drive).
To create an exisiting volume and creating a simple a volume in the C: drive by using diskpart.exe.
1. Ensure thet the Start screen is displayed.
2. Press the Windows+C keys. The charms bar is displayed.
3. Click Search. the Search charm is displayed.
4. Type Command prompt, and then press the Enter key. The Administrator:
Command Prompt window is displayed.
5. Type diskpart, and then press the Enter key. Afer a few moments, the DISKPART>prompt is displayed.
6. Type list disk, and then press the Enter key.
7. Type select disk 0, and then press the Enter key. the disk 0 is now the selected disk message is displayed.
8. Type list partition, and then press the Enter key. You will notice that twopartitions are listed.
9. Type select partition 2, and then press the Enter key. the Partition 2 is now the selected partition text is displayed.
10. type shrink desired= 30000, and then press the Enter key. The DiskPart successfully shrunk the volume by: 29 GB text is displayed.
11. Type list partition primary size=30000, and then press the Enter key. the DiskPart successfully in creating the specified partition text is displayed.
12. Type list partition, and then press the Enter key. You will notice that three Partitions are listed.
13. Type formet fs=ntfs label = Simplel quick, and then the Enter key. After a few moments. The DiskPart successfully formatted volume massage is displayed.
14. Type Assign, and then press the Enter key. The simplel (F:) window is displayed.
15. Switch to the Simplel (F:) window. you will notice that the simplel (F:) drive is successfully created.
16. Close the Simplel (F:) window.
17. Type exit in the Administrator: Command Prompt window, and press the Enter key.
Task 2. Using the Check Disk Utility in the C: Drive
To use the Check Disk utility in the C: drive, you need to perform the following dteps:
1. Ensure that the command prompt window is open and active.
2. Type compmgmt.msc, and then press the Enter key. the computer Management window is displayed.
3. select Disk Management under the Storage node in the left pane. the Initilize Disk dialog box is displayed.
4. Click the Cancel button. The Computer Management window is displayed.
5. Right-click (C:) under the Volume column in the middle pane, and then select Properties. The Local Disk(C:) Properties
dialog box is displayed.
6. Click the Tools tab.
7. Click the Check button under the Error checking section. The Error Checking (Local Disk(C:)) dialog box is displayed.
8. Click the scan drive option. After a few moments, the Error Checking (Local Disk (C:))message box is displayed alongg
with the you drive was successfully scanned message.
9. Click the close button. the Local Disk (C:) Properties dialog box is displayed.
Task 3. Using the Disk Cleanup Utility in the C: Drive
To use the Disk Cleanup utility in the C: Drive: You need to perform the following steps:
1. Click the General tab of the Local Disk (C:) Properties dialog box.
2. Click the Disk Ceanup button After a few moments the Disk Cleanup for (C:) dialog box is displayed.
3. select the Temporary files check boxes under the File to delete section, and then click the ok button.
the Disk Cleanup dialog box is displayed.
4. Click the Delete File button to permanently delete the selected files. After a few moments, the Local Disk
(C:) Properties dialog box is displayed.
Task 4. Defragmenting the C: Drive
To defragment the C: drive, you need to perform the following steps:
1. Click the Tools tab of the Local Disk (C:) Properties dialog box.
2. Click the Optimize button Drives button under the Optimize and defragment drive section. The Optimize Drives window is displayed.
3. Ensure that the (C:)drive is selected under the Drive column.
4. Click the Optimize button. After a few moments, the OK (100% space efficiency) text is displayed under the Current status column for C: drive.
5. Click the Cloce button. the Local Disk (C:) Properties dialog box is displayed.
6. Click the OK button. the Computer Management window is displayed.
7. Close the Computer Managemant window.
8. Close the Command Prompt window.
3. ABC-Systems provides system graphics and designing services to its
clients. The company has provided its employees laptops to give them
flexibility to work anywhere and give presentations to the clients. The
employees need to meet clients and handle the client presentations in different
conference rooms. However, the employees cannot take their laptops anywhere in
the company campus, as these laptops are connected with the LAN cables. You are
the system administrator for ABC-Systems and need to resolve this issue, so
that the employees can have the flexibility to take their laptops anywhere in
the company premises. How will you achieve the same? Experiment To configure
wireless device, perform the following tasks: Configure wireless router.
Configure wireless on the computer.
1. Configure wireless router.
2. Configure wireless on the computer.
Task 1. Configure wireless router.
To Configure wireless router, you need to perform the following steps:
1. Ensure that the Start screen is Displayed.
2. Press the window_C keys. The Charms bar is displayed.
3. Click Search the Search Charm is displayed.
4. Type Command Prompt, and then press the Enter key. the Administrators
Command Prompt window is displayed.
5. Type Ping 192.168.1.1 and then press the Enter key to test the connectivity
from the computer to the router.
6. Click the Internet Explorer icon on the task bar.
7. Type 192.168.1.1 the Address bar of the Internet Exploere, and then press the Enter key.
the Windows Security dialog box is displayed.
8. Type admin in the User name and password text boxes.
9. Click the OK button. the Linksys by cisco page of the router is displayed.
10. Select Static IP from the Internet Connection Type drop-Down list.
11. Type 65.64.63.62, 255.255.255.0,65.64.63.61,65.64.63.61 in the Internet IP Address, Subnet Mask,
Default Gateway, and DNS 1 text boxes respectively.
12. Scroll down to the button of the page by clicking the scroll bar.
13. Click the Save setting button.
14. Click the Wireless tab. the Basic Wireless Setting Page is Displayed.
15. Select the Manual Option from the Wireless Configuration section.
16. Ensure that Mixed is selected from the Network Mode drop-down list.
17. Type ABC-Systems in the Network Name (SSID) text box, and then press the Enter key.
18. Ensure that the Steandard- 20MHz Channel is selected from the Radio Band dop-down list.
19. Select 11 - 2.462GHz from the Standard Cannel is selected from the Radio Band drop-down list.
20. Ensure that the Enabled option is selected in the SSID Broadcast section.
21. Click the save setting button.
22. Click Wireless Security tab. the Wireless security page is displayed.
23. select WPA2 Personal from the security Mode drop-down list.
24. Ensure that TKIP or AES is selected from the Encrtption drop-down list.
25. Type Password@123 in the Passphrase text box.
26. Ensure thet the Key Renewal time is 3600 seconds.
27. Click the Save Setting button.
28. Click the securuty tab. The Security page is displayed.
29. Ensure that the Enabled option is selected in the Firewall section.
30. Click the save setting button.
31. Click the Administratoon tab. The Management page is displayed.
32. Replace the existing text with Password@1234 in the Router Password and Re-Enter the Password text boxs.
33. Ensure that the HTTP check box is selected in Web Utility Access.
34. Ensure that the Enabled option in selected in Web Utility Access via wireless.
35. Click the save setting button.
36. Click the Status tab. the status page is displayed. you will notice that the changes that you have made for the router
configuration are visible.
37. Close the Router window.
Task 2. Configure wireless on the computer.
To Configure wireless on the computer., you need to perform the following steps:
1. Press the Windows+C keys. The Chams bar is displayed.
2. Click Search. The Search charm is displayed.
3. Type Control Panel, and then press the Enter key. the control Panel window is displayed.
4. Click the Network and Internet link. the Network and internet window is displayed.
5. Click the Connect to a network link.The Network pane is displayed.
6. Ensure that ABC-Systems is selected under the Wi-Fi section.
7. Click the ABC-Systems link. After a few moments, the Enter the network security key.text box is displayed.
8. Type Password@123 in the Seecurity key text box.
9. Click the Next button. the networks charm is displayed.
10. Click the yes, turu on sharing and connect to devices link. After a few moments, the ABC-Systems connection is connected.
11. Close all the open windows.
2. Configure wireless on the computer.
Task 1. Configure wireless router.
To Configure wireless router, you need to perform the following steps:
1. Ensure that the Start screen is Displayed.
2. Press the window_C keys. The Charms bar is displayed.
3. Click Search the Search Charm is displayed.
4. Type Command Prompt, and then press the Enter key. the Administrators
Command Prompt window is displayed.
5. Type Ping 192.168.1.1 and then press the Enter key to test the connectivity
from the computer to the router.
6. Click the Internet Explorer icon on the task bar.
7. Type 192.168.1.1 the Address bar of the Internet Exploere, and then press the Enter key.
the Windows Security dialog box is displayed.
8. Type admin in the User name and password text boxes.
9. Click the OK button. the Linksys by cisco page of the router is displayed.
10. Select Static IP from the Internet Connection Type drop-Down list.
11. Type 65.64.63.62, 255.255.255.0,65.64.63.61,65.64.63.61 in the Internet IP Address, Subnet Mask,
Default Gateway, and DNS 1 text boxes respectively.
12. Scroll down to the button of the page by clicking the scroll bar.
13. Click the Save setting button.
14. Click the Wireless tab. the Basic Wireless Setting Page is Displayed.
15. Select the Manual Option from the Wireless Configuration section.
16. Ensure that Mixed is selected from the Network Mode drop-down list.
17. Type ABC-Systems in the Network Name (SSID) text box, and then press the Enter key.
18. Ensure that the Steandard- 20MHz Channel is selected from the Radio Band dop-down list.
19. Select 11 - 2.462GHz from the Standard Cannel is selected from the Radio Band drop-down list.
20. Ensure that the Enabled option is selected in the SSID Broadcast section.
21. Click the save setting button.
22. Click Wireless Security tab. the Wireless security page is displayed.
23. select WPA2 Personal from the security Mode drop-down list.
24. Ensure that TKIP or AES is selected from the Encrtption drop-down list.
25. Type Password@123 in the Passphrase text box.
26. Ensure thet the Key Renewal time is 3600 seconds.
27. Click the Save Setting button.
28. Click the securuty tab. The Security page is displayed.
29. Ensure that the Enabled option is selected in the Firewall section.
30. Click the save setting button.
31. Click the Administratoon tab. The Management page is displayed.
32. Replace the existing text with Password@1234 in the Router Password and Re-Enter the Password text boxs.
33. Ensure that the HTTP check box is selected in Web Utility Access.
34. Ensure that the Enabled option in selected in Web Utility Access via wireless.
35. Click the save setting button.
36. Click the Status tab. the status page is displayed. you will notice that the changes that you have made for the router
configuration are visible.
37. Close the Router window.
Task 2. Configure wireless on the computer.
To Configure wireless on the computer., you need to perform the following steps:
1. Press the Windows+C keys. The Chams bar is displayed.
2. Click Search. The Search charm is displayed.
3. Type Control Panel, and then press the Enter key. the control Panel window is displayed.
4. Click the Network and Internet link. the Network and internet window is displayed.
5. Click the Connect to a network link.The Network pane is displayed.
6. Ensure that ABC-Systems is selected under the Wi-Fi section.
7. Click the ABC-Systems link. After a few moments, the Enter the network security key.text box is displayed.
8. Type Password@123 in the Seecurity key text box.
9. Click the Next button. the networks charm is displayed.
10. Click the yes, turu on sharing and connect to devices link. After a few moments, the ABC-Systems connection is connected.
11. Close all the open windows.
4. You are the Network Administrator of ABC-Systems. Currently, few
computers are facing issues while connecting to the Internet and the company's
Web servers. You are informed by the employees that Internet Explorer is not
able to display the Web pages. You are required to troubleshoot the systems and
check for the Internet connectivity issues. Using the network diagnostic tools,
you have confirmed that the physical lines are good. What tasks should you
perform next to identify and solve the problem? Experiment To use network
monitoring and troubleshooting tools, perform the following tasks: Browse the
default website. Clear the browser cache and cookies. Verify the browser
security and privacy settings. Verify the proxy settings. Check and resolve DNS
resolution issues. Test the network's DNS server for name resolution. Test the
default website browsing.
1. Browse the
default website.
2. Clear the browser cache and cookies.
3. Verify the browser security and privacy settings.
4. Verify the proxy settings.
5. Check and resolve DNS resolution issues.
6. Test the network's DNS server for name resolution.
7. Test the default website browsing.
Task 1.Browse the default website.
Browsing the Default Websites before trobleshooting helps you determine if the problem exists
with all the websites or only with the specific website(s) that the customer is trying to browse.
1. Click the Internet Explorer icon on the task bar.
2. Type www.adatum.com in the address bar, and then press the Enter key. you will notice that the
Internet Explorer is unable to display the webpage.
3. Close the Internet Explorer window.
Task 2. Clear the browser cache and cookies.
Cooking and offine trmporary Internet file occupy a lot of disk space. If not cleared over a long period
of time, they slow down the browsing process.
1. Press the Windows+I keys, the Setting charm is displayed.
2. Click Control Panel. the Control panel window is displayed.
3. Click the network and Internet link. the Network and Internet window is displayed.
4. Click the Internet Options link. the Internet Properties dialog box is diplayed.
5. Ensure that the General tab is selected.
6. Click the delete button under the Browsing history section. the Delete Browsing History dialog box
is displayed.
7. select the from data ans passwords check boxes.
8. Click the delete button. the delete Browsing History message box is displayed for a few
moments and then disappears.
9. Click the Advanced tab in the Internet Properties dialog box. the Advanced page is displayed..
10. Click the Reset button under the Reset Internet Explorer setting section. the Reset Internet Exlplorer setting
dialog box is displayed.
11. Click the Reser button. the Reset Internet Explorer setting message box is displayed.
12. Click the close button. the Network and Internet window is displayed
Task 3. Verify the browser security and privacy settings.
High security setting for the security zones may result in slow browsing. Similarly, High privacy setting may block the
cookies from the website.
1. Ensure that the Network and Internet window is displayed.
2. Click the Internet Options link. The Internet Properties dialog box is displayed.
3. Click the Security tab.
4. Ensure that the Internet icon under the select a zone to view or change security setting section is selected.
5. Ensure that Medium-high is selected under the security level for this zone section.
6. select the Local internet icon under the select a zone to view or change security setting cection.
7. Ensure that Medium-low is selected under the security level for this zone section.
8. Select the Trusted sites icon under the select a zone to view or change security setting section.
9. Ensure that Medium is selected under the security level for this zone section.
10. Select the Restricted sites icon under the select a zone to view or change.
11. Ensure that High is selected under the security level for this zone section.
12. Click the sites button. the Restricted sites dialog box is displayed.
13. Ensure that rhere is no website address in the WebSite section.
14. Click the Close button to close the Restricted sites dialog box.
15. Click the Privacy tab. the privacy setting for the browser are displayed.
16. Ensure that the privacy setting for Internet zone are set to Medium under the Setting section.
Task 4. Verifying the Proxy Setting
If your networkuses a proxy server as a gateway to the Internet, an incorrect or missing proxy configuration
on the brower can cause problems.
1. Ensure that the Internet Properties dialog box is displayed.
2. Click the Connections tab.
3. Click the LAN setting button. the Local Area Network (LAN) setting dialog box is displayed.
4. Ensure that the Automatically detect setting check box is selected under the Antomatic configuration section.
5. Click the OK button twice.
6. Close the Network and Internet window.
Task 5. Check and resolve DNS resolution issues.
To identify a DNS resolution problem, ping a website by its domain name. then, ing the same website by its IP address. A DNS
resolition problem existe if you are able to successfully ping a website by its I address but you cannot ping the same website
by its domain name.
1. Open the Command Prompt window.
2. Type ping www.adatum.com, and then press the Enter key. the command prompt windows do not recerives the acknowledgement from adatum.com
3. Type ipconfig/all, and then press the Enter key. the windows IP configuration details are dislayed.
4. Open the Control Panel window.
5. Click the Network and Internet link. the Network and Internet window is displayed.
6. Click the Network and sharing center link. the network and sharing center window is displayed.
7. Click the local Area connection link under the View your active networks section. The Local Area Connection Status dialog box is displayed.
8. Click the Properties button. the local Area connection properties dialog box is displayed.
9. Select Intenet protocol Version 4(TCP/IPv4) in the this connection uses the following items list box.
10. Click the properties button. the Internet protocol version 4 (TCP/Iv4) properties dialog box is displayed.
11. Ensure that the Use the following I address option is selected.
12. Replace the existing text with 172.16.0.10 in the Preferred DNS server text box.
13. Click the OK button. the Local Area connection proprties dialog box is displayed.
14. Click the Close button. the local Area Connection Status Dialog box is displayed.
15.Click the Close button. the Network and Sharing Center window is displayed.
16. Close the Network and Sharing Center windiw.
17. Switch to the Command prompt window.
18. Type ping www.adatum.com and then press the Enter key. the Successful replies from www.adatum.com are displayed.
Task 6. Test the network's DNS server for name resolution.
To check if your network's DNS server is able to resolve the domain names into equivalent I Address.
1. Ensure that the Command Prompt window is opened.
2. Type nslooup, and then press the Enter key ,The nslookup command starts in interactive mode and the IP address of your network's DNS server is dislayed.
3. Type adatum.com after>, and then press the Enter key. the IP address for adatum.com is displayed.
4. Type exit, and then press the Enter key.
5. Close Command prompt window.
Task 7. Testing the Default Website Browsing
1. Click the Internet Explorer icon on the task bar.
2. Type www.adatum.com in the address ber, and then press the Enter key, the default webpage is displayed.
3. Close the Internet Explorer window.
2. Clear the browser cache and cookies.
3. Verify the browser security and privacy settings.
4. Verify the proxy settings.
5. Check and resolve DNS resolution issues.
6. Test the network's DNS server for name resolution.
7. Test the default website browsing.
Task 1.Browse the default website.
Browsing the Default Websites before trobleshooting helps you determine if the problem exists
with all the websites or only with the specific website(s) that the customer is trying to browse.
1. Click the Internet Explorer icon on the task bar.
2. Type www.adatum.com in the address bar, and then press the Enter key. you will notice that the
Internet Explorer is unable to display the webpage.
3. Close the Internet Explorer window.
Task 2. Clear the browser cache and cookies.
Cooking and offine trmporary Internet file occupy a lot of disk space. If not cleared over a long period
of time, they slow down the browsing process.
1. Press the Windows+I keys, the Setting charm is displayed.
2. Click Control Panel. the Control panel window is displayed.
3. Click the network and Internet link. the Network and Internet window is displayed.
4. Click the Internet Options link. the Internet Properties dialog box is diplayed.
5. Ensure that the General tab is selected.
6. Click the delete button under the Browsing history section. the Delete Browsing History dialog box
is displayed.
7. select the from data ans passwords check boxes.
8. Click the delete button. the delete Browsing History message box is displayed for a few
moments and then disappears.
9. Click the Advanced tab in the Internet Properties dialog box. the Advanced page is displayed..
10. Click the Reset button under the Reset Internet Explorer setting section. the Reset Internet Exlplorer setting
dialog box is displayed.
11. Click the Reser button. the Reset Internet Explorer setting message box is displayed.
12. Click the close button. the Network and Internet window is displayed
Task 3. Verify the browser security and privacy settings.
High security setting for the security zones may result in slow browsing. Similarly, High privacy setting may block the
cookies from the website.
1. Ensure that the Network and Internet window is displayed.
2. Click the Internet Options link. The Internet Properties dialog box is displayed.
3. Click the Security tab.
4. Ensure that the Internet icon under the select a zone to view or change security setting section is selected.
5. Ensure that Medium-high is selected under the security level for this zone section.
6. select the Local internet icon under the select a zone to view or change security setting cection.
7. Ensure that Medium-low is selected under the security level for this zone section.
8. Select the Trusted sites icon under the select a zone to view or change security setting section.
9. Ensure that Medium is selected under the security level for this zone section.
10. Select the Restricted sites icon under the select a zone to view or change.
11. Ensure that High is selected under the security level for this zone section.
12. Click the sites button. the Restricted sites dialog box is displayed.
13. Ensure that rhere is no website address in the WebSite section.
14. Click the Close button to close the Restricted sites dialog box.
15. Click the Privacy tab. the privacy setting for the browser are displayed.
16. Ensure that the privacy setting for Internet zone are set to Medium under the Setting section.
Task 4. Verifying the Proxy Setting
If your networkuses a proxy server as a gateway to the Internet, an incorrect or missing proxy configuration
on the brower can cause problems.
1. Ensure that the Internet Properties dialog box is displayed.
2. Click the Connections tab.
3. Click the LAN setting button. the Local Area Network (LAN) setting dialog box is displayed.
4. Ensure that the Automatically detect setting check box is selected under the Antomatic configuration section.
5. Click the OK button twice.
6. Close the Network and Internet window.
Task 5. Check and resolve DNS resolution issues.
To identify a DNS resolution problem, ping a website by its domain name. then, ing the same website by its IP address. A DNS
resolition problem existe if you are able to successfully ping a website by its I address but you cannot ping the same website
by its domain name.
1. Open the Command Prompt window.
2. Type ping www.adatum.com, and then press the Enter key. the command prompt windows do not recerives the acknowledgement from adatum.com
3. Type ipconfig/all, and then press the Enter key. the windows IP configuration details are dislayed.
4. Open the Control Panel window.
5. Click the Network and Internet link. the Network and Internet window is displayed.
6. Click the Network and sharing center link. the network and sharing center window is displayed.
7. Click the local Area connection link under the View your active networks section. The Local Area Connection Status dialog box is displayed.
8. Click the Properties button. the local Area connection properties dialog box is displayed.
9. Select Intenet protocol Version 4(TCP/IPv4) in the this connection uses the following items list box.
10. Click the properties button. the Internet protocol version 4 (TCP/Iv4) properties dialog box is displayed.
11. Ensure that the Use the following I address option is selected.
12. Replace the existing text with 172.16.0.10 in the Preferred DNS server text box.
13. Click the OK button. the Local Area connection proprties dialog box is displayed.
14. Click the Close button. the local Area Connection Status Dialog box is displayed.
15.Click the Close button. the Network and Sharing Center window is displayed.
16. Close the Network and Sharing Center windiw.
17. Switch to the Command prompt window.
18. Type ping www.adatum.com and then press the Enter key. the Successful replies from www.adatum.com are displayed.
Task 6. Test the network's DNS server for name resolution.
To check if your network's DNS server is able to resolve the domain names into equivalent I Address.
1. Ensure that the Command Prompt window is opened.
2. Type nslooup, and then press the Enter key ,The nslookup command starts in interactive mode and the IP address of your network's DNS server is dislayed.
3. Type adatum.com after>, and then press the Enter key. the IP address for adatum.com is displayed.
4. Type exit, and then press the Enter key.
5. Close Command prompt window.
Task 7. Testing the Default Website Browsing
1. Click the Internet Explorer icon on the task bar.
2. Type www.adatum.com in the address ber, and then press the Enter key, the default webpage is displayed.
3. Close the Internet Explorer window.
No comments:
Post a Comment